Gurugram Shopping Guide: Surprising Insights for Retail Entrepreneurs

Gurugram, a rising luxury shopping hub in India, is becoming a prime market for premium retail. The Gurgaon Deep Dive Report 2024 highlights how retailers are creating experiences to match the grandeur of early century department stores like Selfridge's.

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Manoj Singh
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Mr. Selfridge, the iconic television series, offered a glimpse into the extravagant world of early 20th-century department stores. The series showcased the opulence and grandeur that characterized high-end retail, inspiring a generation of shoppers and retailers alike. Today, the spirit of Mr. Selfridge lives on in the bustling metropolis of Gurugram (formerly known as Gurgaon), India. Read more insights with TICE Brand’Tale Feature here.  

A similar spirit of opulence can be found in the vibrant city of Gurugram, where retailers are vying to create shopping experiences that rival the grandeur of Selfridge's. Gurgaon, a burgeoning metropolis in India, has emerged as a prime destination for luxury shoppers. With its growing affluence and discerning taste, the city presents a lucrative market for retailers and entrepreneurs. Those seeking to capitalize on this thriving scene should pay close attention to the unique shopping habits and preferences of Gurugram or Gurgaon residents. 

Key Shopping Categories and Trends in Gurugram 

  • A Discerning Eye for Luxury: Gurgaon's shoppers have a particular penchant for premium products.
  • Dining Delights: A Growing Appetite for High-Quality Food
  • Untapped Potential: Health and Beauty Sector Lags Behind

The latest Gurgaon Deep Dive Report 2024 highlights the city's distinct consumer preferences, offering valuable insights for businesses. Gurugram's shoppers have a particular penchant for luxury apparel and accessories. Their discerning taste and willingness to invest in premium brands make this category a goldmine for retailers. Additionally, the city's vibrant dining scene has fueled a growing demand for high-quality food and beverages. However, the health and beauty sector still presents untapped potential, with spending lagging behind the national average.

Gurgaon Shopping Trends 2

A Taste for the Finest: Gurugram's Affinity for Luxury

Gurgaon stands out when it comes to luxury. The report reveals a higher-than-average affinity for luxury Direct-to-Consumer (DTC) products among the city's residents. From high-end fashion to premium lifestyle goods, Gurugram (Gurgaon's) consumers are ready to invest in the best. This presents a prime opportunity for luxury brands to solidify their presence in this thriving market.

Pinpointing Prosperity: The Most Lucrative Areas in Gurugram

The report uncovers that just nine pincodes account for a whopping 85% of Gurugram or Gurgaon's shoppers. Areas like Roshan Pura,Sector 26, and Sector 49 are particularly lucrative hotspots. Retailers can now target their marketing efforts with precision, ensuring that ads and promotions reach the most likely spenders.

  • Roshan Pura: With 63.73% of buyers in this area, Roshan Pura is a key locality for businesses. Top societies like Bestech Park View Spa Next and Emaar Emerald Estate house affluent consumers.
  • Sector 26: Home to 70.27% of the area's buyers, Sector 26 is dominated by elite housing societies such as Parsvnath Exotica and The Laburnum Condominium.
  • Sector 49: This shopping hub boasts high buyer activity, with upscale societies like Ireo Victory Valley and Vipul Greens leading the charge.

Shopping Destinations: Top Malls in Gurugram (Gurgaon)

Shoppers in Gurgaon flock to key malls strategically located near these high-spending areas. Plaza Mall and Star Mall are popular destinations for residents of Roshan Pura, while MGF Metropolis and Good Earth City Centre Mall attract customers from Sector 26 and Sector 49. Retailers positioning their outlets or pop-up stores in these locations can capture significant footfall.

Gurgaon Shopping Trends 1

Precision Marketing: Targeting the Right Buyers in Gurgaon 

In today's digital age, ad wastage is a growing concern. The report offers a solution: leveraging transactional data to identify potential buyers with pinpoint accuracy. By analysing purchase behaviours from over 500 retail stores, businesses can direct their ads to the right consumers, eliminating unnecessary costs and maximising impact.

"Retailers in Gurgaon can now use data-driven targeting strategies to connect with high-value buyers within specific neighbourhoods," the report states. By mapping buyers to their precise locations, brands can ensure their ads hit the mark.This improves customer acquisition and increases return on advertising spend (ROAS).

Performance Metrics: Tracking Your Gurugram Campaign's Success 

The report emphasises performance tracking. Retailers can attribute every sale to specific ads, using tools like CAPI integration to measure Customer Acquisition Cost (CAC) and ROAS at a store level. This enables businesses to fine-tune their strategies and optimise future campaigns.

The Gurugram/Gurgaon Road Ahead for Retailers

With over 143,000 shoppers tracked and more than 500 stores analysed, the Gurgaon Deep Dive Report 2024 provides a comprehensive view of the city's retail landscape. For brands seeking to capture the hearts—and wallets—of Gurgaon's affluent consumers, the message is clear: focus on the right locations, target the right buyers, and offer the luxury products they crave.

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